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Contact FAQ


Can we afford to do website usability testing?

We have worked for and with associations and nonprofits for many years and know how much--both dollars and resources--organizations invest in technology and communications projects. Given this level of investment, can you afford not to test? Testing can be accomplished with nearly no-cost with tactics like card sort exercises, website statistics review and regular review of site feedback or polls. The site feedback and poll information at least gives you a sense of user satisfaction or "red flag" issues that may be easily resolved with better messaging on the site.

What can Distilled Logic provide that our design firm/CMS provider/website developer can't?

Some of our most successful projects have been when Distilled Logic was a trusted partner at the table with the client's design or development team members. In fact, some design and development shops do not have usability resources on staff and suggest our services to their clients. At other times, organizations have used our usability services to help determine or prioritize needs before approaching these other types of companies. We recommend that you find the right mix of expertise to help you at all planning stages. Each of your vendor partners have a vested interest in your success.

How do you charge for your work?

In 99% percent of Distilled Logic projects, a fixed fee is charged. It is most beneficial to meet with you and your team members to understand what you are trying to achieve. Then, we prepare a proposal to demonstrate how Distilled Logic can help you meet the goals.

Who designed your site?

Holly Magnuson of New Leaf Design designed the website. The Distilled Logic brand and logo was designed by Suzanne Chanesman of Beane Design.

If you have a question, please submit it here.

© Distilled Logic, LLC • 309 T Street N.W. • Washington, DC 20001 • 202.320.3060 • dina@distilledlogic.net